Most teams have a Terraform world, an Ansible world, an ITSM world, and three clouds, each one a quiet kingdom. Cindy sits across all of them: reads the request, writes the change, runs the pipeline, files the record. Nothing ripped out; everything finally in conversation.
The pieces that actually make change (Terraform, Ansible, ITSM, three clouds) live in separate consoles and drift quietly out of sync.
The execution layer underneath everything else (Terraform, Ansible, Puppet, your ITSM, every cloud) has always required manual coordination across tools. Cindy sits across it, so that work stops being manual, and stops being one person's job.
Terraform, Ansible, Puppet, CloudFormation: Cindy works with whichever you already run, no rip-and-replace. Zero migration cost.
ServiceNow, BMC Remedy, Jira: tickets become validated, executable pipelines. Approve a ticket → Cindy validates → pipeline runs → ticket auto-closes.
AWS, Azure, GCP, on-prem: one natural-language interface. No swivel-chair between consoles. The same question, the same answer, anywhere.
Policy library defined once, audited continuously, drift auto-remediated across every cloud on approval. The rule lives in one place; enforcement is everywhere.
When one cloud has wandered while you were not looking, Cindy says so, then reconciles it on your approval. The fix is in the same shape as a fix anywhere else.
Who can do what, in which environment, today. The answer should not depend on which cloud, or which ITSM ticket, you are asking about.
A platform lead asks about drift, expecting a per-cloud answer. Cindy gives a single answer across the whole estate, separates the real drift from the false alarms, and proposes one reconciliation step.
You just watched the scenario. Book a demo and we will point Cindy at a slice of your real stack. You decide nothing until you have seen exactly what Cindy recommends.
Show Cindy one environment. See how it connects to the rest of your infrastructure. Decide nothing until you're comfortable with what Cindy recommends.